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Minster Cleaning


Has workplace cleaning ever been so important?

Minster Cleaning know that commercial cleaning is now more important than ever. We are one of the UK’s largest commercial cleaning management franchises and have been established for over 40 years with more than 40 branches across the UK and a group turnover of £55million.


Investment Amount:
£10,001 - £20,000
£20,001 - £50,000
Industry Sector(s):
Cleaning Franchises, Management Franchises

Minster Cleaning Network Support Centre

WHY CHOOSE MINSTER CLEANING?

Minster 40 Years anniversary

Minster Cleaning know that commercial cleaning is now more important than ever. We are one of the UK’s largest commercial cleaning management franchises and have been established for over 40 years with more than 40 branches across the UK and a group turnover of £55million.  Our top branches are each achieving sales of more than £2 million per year and many are turning over in excess of £1 million.


LOW RISK OPPORTUNITY

Our management franchise business offers a low risk opportunity with a guaranteed geographic territory. Thousands of local organisations throughout the UK trust Minster Cleaning to take care of their cleaning requirements. Sectors include general office, manufacturing, leisure, local government, retail, education and healthcare (including medical and dental practices requiring specialist cleaning).

There are opportunities to develop high returns in a recession resistant and growing commercial cleaning sector and Minster Cleaning is a well recognised brand name throughout the industry.

TERRITORIES AVAILABLE

  • Doncaster and Lincoln
  • Durham and Sunderland
  • Leicestershire
  • Peterborough
  • Swansea
  • Guildford
  • London

TRAINING AND SUPPORT

Your initial training will take place over one week at our Network Support Centre in Birmingham with each department, covering operational aspects of running a Minster Cleaning business.

Following this, you will receive visits and training within your branch over a further 8-week period, plus unlimited ongoing support and guidance as required thereafter.


FINANCIAL INFORMATION

Applicants will need a minimum £55,000 cash to fund:

    • £15,000 licence fee, training, IT equipment and stationery
    • £5,000 marketing launch package
    • £35,000 working capital (plus personal drawings)

Note: Finance support is available from leading high street banks, subject to status.

.

Jenny

THE IDEAL MINSTER CLEANING FRANCHISEE

Our franchisees are special – we look for people with drive, ambition and determination to achieve their goals. You will be a people person who is customer-focused and totally committed to the business. As a strong motivator, you will need to lead, manage and direct a workforce. By following Minster Cleaning’s systems, you will be building a rock-solid investment for the future.

Guaranteed £45,000 gross profit in your first 12 months!*

*As an incentive to prospective new franchisees buying a new greenfield territory, Minster Cleaning is guaranteeing that you can achieve a gross profit of £45,000 in your first year of trading, provided that you deliver their marketing plan for the first 12 months. This guarantee only covers the first 12 months of trading and not subsequent years of performance.

Because we are so confident in our franchise business model, if you deliver our marketing plan and this gross profit value is not achieved, Minster Cleaning will cover any shortfall in the gross profit performance against our model value of £45,000 in the first year of trading.

This guaranteed gross profit figure is based on the performance of several previous greenfield sites in year 1. Gross profit is calculated as follows:

Gross profit is calculated as follows:
Sales £X
Less: Direct Cleaner Costs (£X) + Material Costs (£X)
= Gross Profit £X

MINSTER CLEANING HISTORY

  • 1982 – Business started
  • 1992 – Business was franchised and became a full member of British Franchise Association
  • 1998 – Group turnover reaches £10 million
  • 2000 – First branch hits £1 million turnover
  • 2002 – Group turnover reaches £20 million
  • 2006 – Group turnover reaches £30 million
  • 2011 - Minster Cleaning hits 40 branches!
  • 2014 – Work starts for building the new Network Support Centre
  • 2015 – Minster Cleaning team moves into its fantastic new offices!
  • 2016 – First branch hits £2 million turnover
  • 2018 – Group turnover reaches £40 million
  • 2020 – Minster Cleaning rebranded!
  • 2021 – Minster Cleaning wins Franchisor of the Year bronze award
  • 2022 – Minster Cleaning celebrates its 40th year anniversary and group turnover reaches over £45 million
  • 2022 – First branch hits £3 million turnover
  • 2023 – Group turnover reaches over £50 million
  • 2024 - Group turnover reached over £55million

Request Information

Damon Brown, Minster Cleaning Bristol 

Damon Brown is celebrating his five-year anniversary as the owner of Minster Cleaning’s Bristol franchise in style. Not only is he continuing to grow the business in uncertain economic times, he’s been nominated as a finalist in the transformation category of the bfa HSBC British Franchise Awards.

What does he put his success down to? Perhaps surprisingly, his background in banking. “Finance is a very process driven industry and I realised I could bring some of that thinking to Minster,” he says.

When he took on the franchise after a career at Lloyds Banking Group he set about creating customer journeys for every aspect of their service. This has made them more efficient as a business, created a better experience for clients and impressed the bfa judges. Pip Wilkins, chief executive of the bfa, says: “Damon has really modernised the business and worked on engaging with the customers. Once the groundwork was in place, he had key objectives to ensure the business would function better, which in turn led to better inspection scores.”

His work has also boosted the bottom line. “Our margins have improved by 20% because customers are happy to pay more for a better service. It’s also helped us engage with larger more complex businesses – when I bought the franchise our largest customer invoice was £20,000 a year, now we have four that are £100,000 a year.”

Minster puts a great deal of effort into helping franchisees in all key areas of their business and Richard says that their marketing system has been invaluable in building their client base. A 2011 head office survey showed that many of their clients said that the branch provides an excellent service, "This is very encouraging and testimony to the efforts of all our employees. This information has helped us to gain a better understanding of our clients' needs and target our marketing more effectively.

"Value for money is clearly important but we aim to give our clients a service which is second to none. Maintaining quality standards is vital when it comes to building long-term client relationships."

Clearly this year has been more challenging than most. But the advantage of commercial cleaning is it is an essential business with multi-sector appeal, which helps protect franchisees from economic peaks and troughs. That is particularly the case during the Covid-19 pandemic when hygiene has become central to the fightback against the virus. “We’ve taken on lots of business over the summer because we have been clear about our risk assessments and what infection control we can provide. If someone tests positive for the virus we can go straight into a workplace and carry out the necessary cleaning and sterilisation,” says Damon.

He is optimistic about the future too and believes the current disruption will lead to opportunities. “We have doubled in the past four to five years and currently have a turnover of just under £1.1million. I want to double again in the same time frame.”

Damon has put the business in a great position to do this. He also benefits from the size of Minster’s territories which give enterprising franchisees huge scope for expansion. By securing contracts from just a small fraction of the market in your area, you can grow quickly. Working with Minster Cleaning, the UK’s leading commercial cleaning management franchise, also gives you the reassuring backing of an experienced and reliable company. Established in 1982, it’s been a bfa Full Member since 1992 and has branches across the UK. Half of Minster franchisees have built up businesses with sales of more than £1million and the top branches achieve annual turnover in excess of £2million. In total the group has more than 5,000 employees and yearly revenues of over £40million.

Training and support is also crucial to Minster’s success. Franchisees making the sometimes daunting transition from employment to self-employment are given on-going support with operational management, administration, bookkeeping, marketing and IT. Not to mention professional advice in complex areas including employment law, health and safety and environmental legislation.

The initial start-up cost of a new franchise is £20,000 + VAT, £5,000 of which is allocated to a marketing launch package using a highly effective strategy that’s constantly being refined. It also covers licence fee, territory, training, computer hardware and stationery.

For further details of Minster’s low risk opportunities, fill in the request information form 

Working with families

When you think of commercial cleaning, you don’t immediately think of a family business. But the trend that Minster Cleaning is seeing in their franchises dispels that myth.  Minster Cleaning was started in 1982 by the current Chairman, Alan Haigh,...

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A day in the life – Bernadette Hanley

Following a career in HR and banking, Bernadette Hanley became the owner of Minster Cleaning’s Birmingham franchise in 2002 with her business partner Kevin Jones. Months later the pair snapped up the neighbouring Black Country franchise. Together...

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Supported each step of the way

Support for franchisees has always been fundamental to the success of Minster Cleaning. It has used more than 40 years in the industry to establish systems to simplify many of the important day-to-day business activities, leaving franchisees free to...

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Minster Cleaning’s Network Support Team

Minster Cleaning was established in 1982 by Alan Haigh, who is still the company Chairman. It has been a full member of the British Franchise Association (bfa) since 1992 and was a 2021 bfa HSBC Franchisor of the year bronze award winner. With so...

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Minster Cleaning Hertfordshire

Minster Cleaning Hertfordshire was purchased by the current owner in January 1997 and has grown into a profitable and efficient business.  Turnover has grown from £450,000 to £1,980,000.

The current franchisee is now looking to emigrate.  This will provide a fantastic opportunity for a new franchisee to acquire an established business with huge potential for significant growth in untapped areas of the territory.

The offices are located in Hertfordshire.  The company services the postcode areas of AL, WD and EN postcodes, which cover areas such as St Albans, Welwyn Garden City, Watford, Enfield, Potters Bar, and many others. 

The branch employs 148 staff, 3 of which are full-time. 

Minster Cleaning provides office and commercial cleaning services to clients across a wide range of business sectors, including medical and dental practices where certain expertise is required.  Other sectors include professional practices, golf clubs, car showrooms and schools.

Minster Cleaning’s Network Support Centre in Birmingham offers unlimited support to all franchises in the areas of marketing, operations, finance and IT. 

Request Information

Minster Cleaning Essex

Minster Cleaning Essex was established in June 1992 and has been operated by the current franchisee for 29 years. It has achieved consistent growth in turnover and profits. Branch turnover is in the region of £2m. The business has proved remarkably resistant to both the financial crisis of 2008 and the recent Covid pandemic.

The offices are located in a modern building in central Essex. The company services many of the major postcode areas of the county.

Minster is a major contract cleaning services provider in the area and has a proven track record of acquiring new business year-on-year. Approximately 300 contracts are currently in place across a wide range of sectors including healthcare and education.

The franchisor offers comprehensive support in various important business areas including marketing which has been particularly important to the present owner. 

The current franchisee is planning retirement and this is an opportunity to acquire a large, successful, well-established business with significant scope for growth in turnover and profitability. 

Request Information

Minster Cleaning Nottinghamshire

Established in 1994 and purchased by the current owner in 2011 this business has grown into an efficient and profitable organisation. Located in Nottinghamshire and trading within two of the largest market towns in the area. Operating from offices within the territory this management business employs in the region of 90 staff. With a small but established management team of 4 who deal with most of the day to day running of the business.

Minster Nottinghamshire boasts strong and consistent business. With a turnover averaging in excess of £837,000 over the last 3 years and a substantial gross margin. With regular contracts in place, providing a professional cleaning service to approaching 150 clients. Through high standards and reliable consistent performance, this business has won and retained a significant number of clients within this area.

In 2018, the cleaning sector contributed over £54.5bn to the economy and directly employed over 970,000 people.* Minster Cleaning provides services to clients across a range of business sectors, including healthcare and dental practices where certain expertise is required. A number of other supporting services are subcontracted. 

The business has maintained a management structure and is now in a strong position for a new franchisee to take the business to the next level. There are unexplored areas within the territory, which offers an excellent opportunity for growth. Profits for this business are already robust and demonstrate the ongoing customer demand. 

This business has not yet reached its peak performance, but with continued efforts from an incoming franchisee, this business could easily see profits increase further. The current franchisee is now looking to retire providing a new owner with the opportunity to acquire a solid and established business with a realistic opportunity for significant growth.


*British Cleaning Council Industry Research, 2020

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